ATLAS MOVING LLC – MASTER SERVICE AGREEMENT & TERMS OF CONDITION
1. SCOPE OF SERVICES Atlas Moving LLC (the “Carrier”) agrees to provide household goods relocation services. This agreement governs the physical loading, transportation, and unloading of items from the specified Origin to the specified Destination. Carrier reserves the right to use subcontractors or third-party labor platforms to fulfill service requirements at its sole discretion.
2. BINDING ESTIMATE & PAYMENT STRUCTURE
- Flat Rate Guarantee: Customer agrees to the fixed price flat rate based on the inventory provided. Significant deviations in inventory at the time of loading may result in price adjustments.
- Reservation Deposit: A non-refundable reservation deposit of $150.00 is required to secure the service date and equipment.
- Card on File (COF) Authorization: By submitting the deposit via Stripe, the Customer acknowledges and provides “Blanket Authorization” for Atlas Moving LLC to vault the payment method.
- Final Settlement: The remaining balance will be charged automatically to the Card on File upon the completion of the offload at the destination. No further signature or manual entry will be required for this final charge.
3. VALUATION AND LIMITATION OF LIABILITY (IMPORTANT)
- Released Value Protection: Pursuant to standard industry regulations, the Carrier’s maximum liability for loss or damage to any individual article or package is strictly limited to $0.60 per pound, per article.
- Owner-Packed Proviso: Carrier assumes zero liability for the contents of boxes, crates, or containers packed by the Customer (“PBO”).
- Mechanical Condition: Carrier is not responsible for the internal functioning of electronics, appliances, or motorized equipment, as the internal state cannot be verified prior to transport.
- High-Value Items: Items of extraordinary value (exceeding $100 per pound) must be disclosed in writing prior to the move. Failure to disclose such items waives any claim above the standard $0.60/lb rate.
4. CUSTOMER OBLIGATIONS & SITE ACCESS Customer warrants that they have the legal right to move the goods and that the Origin and Destination sites are safe and accessible for a standard U-Haul or moving truck. Any significant delays caused by lack of access, elevator wait times, or gated community restrictions may be subject to additional fees on a case by case basis.
5. CANCELLATION AND RESCHEDULING Logistics planning (truck rental, labor scheduling, and travel) begins immediately upon booking. Therefore, any cancellation made within 48 hours of the scheduled service date will result in the total forfeiture of the $150.00 deposit.
6. GOVERNING LAW This agreement shall be governed by the laws of the State of Louisiana. By signing the estimate and paying the deposit, the Customer acknowledges they have had the opportunity to review these terms or seek independent insurance for full replacement value.
